Terms and Conditions

Last Updated: 10.11.2024

Welcome to Timeless Wellbeing. These terms and conditions outline the rules and regulations for using our website and purchasing products through our online store. By accessing our website or purchasing any of our products, you agree to be bound by these terms and conditions. If you do not agree, please do not use our website or services.

1. General Information

• Company Details: Timeless Wellbeing operates this website and provides the products listed herein.

• Product Categories: We offer supplements, cosmetics, homeopathic remedies, herbs, and food items.

• Age Requirement: By using our website, you confirm that you are at least 18 years old or have the consent of a legal guardian.

2. Product Information and Use

• Product Descriptions: We strive to provide accurate product descriptions and images, but we do not warrant that product descriptions, images, or other content are error-free or complete.

• Health and Medical Disclaimer: Our products are not intended to diagnose, treat, cure, or prevent any disease. All information on this site is for informational purposes only and should not replace professional medical advice. Always consult a healthcare provider before using any supplements, homeopathic remedies, or herbs.

• Safety: You are responsible for reading product labels, warnings, and instructions before use. If you experience any adverse effects, discontinue use immediately and consult a healthcare professional.

3. Ordering and Payment

• Order Acceptance: We reserve the right to refuse or cancel orders at any time for reasons including but not limited to availability, errors in product information, or suspicion of fraud.

• Pricing: All prices are listed in British pound and are subject to change without notice. Taxes and shipping costs are calculated and added during checkout.

• Payment Methods: We accept credit cards, cash upon pick up. By providing payment details, you confirm that you are authorized to use the selected payment method.

4. Shipping and Delivery

• Shipping Times: Estimated delivery times are provided at checkout. We are not liable for delays caused by the carrier or due to circumstances beyond our control.

• Shipping Restrictions: We currently ship to United Kingdom. Please be aware of any import restrictions or customs duties applicable in your region. Timeless Wellbeing is not responsible for any customs charges or seizures.

• Lost or Damaged Shipments: In case of lost or damaged shipments, please contact us within 10 days of the expected delivery date so we can assist with a resolution.

5. Returns and Refunds

• Return Eligibility: Products may be eligible for return within 14 days of delivery if they are unopened, unused, and in their original packaging. 

• Non-Returnable Items: Due to health and safety regulations, certain items such as perishables, opened supplements, and personal care items are non-returnable.

• Return Process: To initiate a return, please contact us at timeless.clinic.aberdeen@gmail.com. Refunds will be issued to the original payment method upon receipt and verification of returned items.

6. Limitation of Liability

• Indemnification: By using our site, you agree to indemnify and hold Timeless Wellbeing harmless from any claims arising from your misuse of our products or services.

• Disclaimer: Timeless Wellbeing is not liable for any direct, indirect, incidental, or consequential damages arising from the use of, or inability to use, the products or website.

• Force Majeure: We are not liable for delays or failure in performance due to causes beyond our control, including acts of nature, government restrictions, or network issues.

7. Privacy and Security

• Data Collection: We collect personal data to process orders and improve your shopping experience. Please see our [Privacy Policy] for more information.

• Security: We employ industry-standard security measures to protect your information but cannot guarantee absolute security. By using our site, you acknowledge and accept these risks.

8. Intellectual Property

All content on this website, including text, graphics, logos, and images, is the property of Timeless Wellbeing and protected by copyright and trademark laws. Unauthorized use is prohibited.

9. Governing Law and Jurisdiction

These terms and conditions are governed by the laws of United Kingdom. Any disputes arising out of the use of this website or purchase of products will be subject to the exclusive jurisdiction of the courts in Aberdeen.

10. Modifications to Terms

We reserve the right to amend these terms and conditions at any time. Changes will be posted on this page, and it is your responsibility to review them periodically.

Contact Us
If you have questions about these terms, please contact us at timeless.clinic.aberdeen@gmail.com